Return Policy

  1. We are unable to accept returns on any products.
  2. Rukhmani will not provide the option of exchange for any reason.
  3. In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product. You cam email us at info@rukhmanijaipur.com about any damaged items in your shipment within 24 hours of receiving your order.
  4. Upon authorization of returns, we will gladly offer you store credit on a case-by-case basis.

Cancellation by Us

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verification's or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account within 7 business days.

Colors

While we have made every effort to display as accurately as possible the colors of the products that appear on the site, we cannot guarantee that your monitor or screen's display of any color will be completely accurate, as computer monitors and screens of electronic devices vary.

Sizing

All our garments are sold unstitched. 

Descriptors

We attempt to be as accurate as possible. However, it does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free.

The prices displayed on this site are quoted in INR currency. For customers outside India, you can view the price using the currency converter available on google. This currency converter is only indicative and a value added tool. The actual amount to be paid by you will be the equivalent amount in the currency of your credit card, as per the conversions done by your bank / credit card provider on the date of billing.

Product Care

All of Rukhmani's products are handcrafted using the finest materials. The subtle variations in color, texture and finish are intrinsic to hand made products. Our products involve traditions of hand spinning, dying, weaving, and embroidery. We recommend you to dry clean all products.